Language
Site Policy
AEON Retail Co., Ltd. (hereinafter referred to as "the Company") operates the website at URLs beginning with https://www.welcome-aeon.com/ (hereinafter referred to as "the Website") with funding commissioned from AEON Group companies. The Privacy Policy, Terms of Use, and Site Policy applicable to the Website are set forth below. In the event of any inconsistency between the Privacy Policy, Terms of Use, and this Site Policy, the terms of this Site Policy shall prevail.
Language and Translation Notice
This Site Policy is originally written in English. Translations into other languages are provided through machine translation (powered by WOVN.io) for the convenience of our customers. In the event of any discrepancy between the English version and any translated version, the English version shall prevail.
Please note that the AEON Retail Co., Ltd. Privacy Policy, referenced in this Site Policy, is currently available only in Japanese. If you have any inquiries regarding the handling of personal information in a language other than Japanese, please contact our Customer Inquiry Desk:
AEON Retail Co., Ltd. Customer Service Department (Customer Inquiry Desk for Personal Information Matters)
Address: 1-5-1 Nakase, Mihama-ku, Chiba-shi, Chiba 261-0023, Japan
Phone: +81-43-212-6184
Hours: 10:00–17:00 Japan Standard Time (closed on Saturdays, Sundays, and Japanese public holidays)
Privacy Policy and Terms of Use
The Website is committed to protecting the privacy of our customers, complying with applicable laws and regulations when handling personal information, and protecting personal information in accordance with the AEON Retail Privacy Policy. The latest version of the Privacy Policy is available at the following link.
AEON Retail Co., Ltd. Privacy Policy (available in Japanese only)
https://www.aeonretail.jp/privacy/
The following terms and conditions govern the use of the Website operated by the Company or its agents.
AEON Retail Co., Ltd. Terms of Use (available in Japanese only)
https://www.aeonretail.jp/terms/
For inquiries regarding the content of the Privacy Policy or Terms of Use in a language other than Japanese, please contact our Customer Inquiry Desk listed above.
Recommended Environment
The following environment is recommended for use of the Website.
| Device | Browser |
|---|---|
| PC | Latest version of Microsoft Edge |
| Latest version of Google Chrome | |
| Latest version of Firefox | |
| Latest version of Safari | |
| Smartphone | Latest version of Google Chrome |
| Latest version of Safari |
JavaScript
Some content on the Website uses JavaScript. If JavaScript is disabled in your browser settings, some content may not function or display properly. We recommend enabling JavaScript in your browser settings when using the Website.
Use of the Website
Location Information (GPS and other location-based services)
The Website may obtain location information solely with the customer's explicit consent through browser functionality, for the purpose of guiding customers to stores near their current location. Location information is used only by the customer's device and browser and is not stored on the Website. If location transmission is disabled on your device, no location information will be transmitted.
Cookie Policy
The Website uses a technology called "cookies" to provide a more convenient experience and better services. A "cookie" is a small text file stored on the customer's device through a web browser when the Website is accessed, enabling the Website to recognize the user on subsequent visits. Cookies are used to ensure security and provide appropriate services to customers. Customers may restrict the use of cookies through browser settings; however, doing so may result in certain services being unavailable.
The Website uses cookies for the following purposes:
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Essential Cookies (Coupon Services)
The Website uses cookies for coupon application and management. If cookies are not permitted, certain coupon services may be unavailable.
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Analytics Cookies (Google Analytics)
The Website uses Google Analytics as a tool to analyze customer visits and improve the Website. Information collected by Google Analytics is managed in accordance with Google's Privacy Policy.
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Multilingual Translation Cookies (WOVN.io)
The Website uses WOVN.io, provided by Wovn Technologies, Inc., for multilingual translation of the Website.
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Advertising and Marketing Cookies
The Website uses cookies and advertising identifiers (such as AAID and IDFA) for the purposes of delivering personalized advertising and improving marketing effectiveness. Specifically, the Website uses the following features:
- Google Analytics Remarketing
- Google Display Network impression reporting
- Google Analytics Demographics and Interest reporting
- Data collection for advertising purposes, including through advertising cookies and identifiers
Portions of the statistical information analyzed through Google Analytics may be disclosed to third parties engaged in advertising delivery, including Google and Yahoo! Japan, for the purpose of delivering advertising tailored to the customer's browsing history on this Website.
Please note that the Website does not collect personally identifiable information such as member IDs, names, addresses, telephone numbers, or email addresses. All tracking performed on the Website is based solely on anonymous browsing behavior and advertising identifiers.
For detailed information regarding the overall data handling practices of AEON Retail Co., Ltd., please refer to the AEON Retail Co., Ltd. Privacy Policy (available in Japanese only). For inquiries in other languages, please contact our Customer Inquiry Desk listed at the top of this Site Policy.
Opting Out of Cookies
Customers may delete cookies or restrict their use through browser settings. Please refer to the help documentation of your browser for instructions.
- Microsoft Edge: Delete cookies in Microsoft Edge
- Google Chrome: Delete, enable, and manage cookies in Google Chrome
- Safari (iPhone/iPad/iPod touch): Clear browsing history and cookies from Safari
To opt out of Google Analytics Advertising Features specifically, customers may install the Google Analytics Opt-out Browser Add-on.